Collection of Information
We collect personal information from you when you submit it to us, including by: (1) registering on the site; (2) placing an order; (3) signing up for our newsletter; (4) contacting us; or (5) participating in a site promotion, contest, or survey. This information may include, for example, your name, email address, address, telephone number, date of birth and credit card information.
When you visit the site, we may collect certain non-personally-identifiable information from you, including your IP address, browser type, operating system and the domain name from which you accessed the site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site and other clickstream data.
We may also use web beacons on the site, in our emails and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your site visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the site. Web beacons help us analyze our site visitors' behavior and measure the effectiveness of the site and our advertising. We may work with service providers that help us track, collect and analyze this information.
We may combine the non-personal information we collect through cookies and web beacons with other information we have collected from you.
Use of Information
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products; (2) to respond to your inquiries; (3) to contact you with site updates, newsletters and other informational and promotional materials from us and third party marketing offers from companies we may do business with, as well as from other companies; (4) to contact you when necessary; (5) to review site usage and operations; (6) to address problems with the site, our business or our services; and (7) to protect the security or integrity of the site and our business. You may choose not to receive promotional email from us by following the unsubscribe instructions in each message.
Disclosure of Information
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. In addition we may disclose information collected from and about you as follows: (1) as necessary if we believe that there has been a violation of the site, Terms and Conditions of Use or of our rights or the rights of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about site users with third parties.
Please note that any personal information that you voluntarily submit for posting to the site (such as to a blog) becomes publicly available and can be collected and used by others.
Access to Your Personal Information
You may access your personal information by signing into your account. From there, you can correct or modify your information.
We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from site visitors. We have installed encryption software conforming to the Secure Socket Layers (SSL) protocol to safeguard all of the information you send to us. All information is stored on servers in a secure location. It is important for you to protect against unauthorized access to your password and to your computer. If your password is compromised, notify customer service HERE.
Please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.
We do not direct the site to, nor do we knowingly collect any personal information from, children under the age of thirteen (13).
Third Party Websites
realtechniques.com may deliver notice to you by means of an e-mail, a general notice on the site, or by other reliable method to the address you have provided to realtechniques.com.
Your California Privacy Rights
California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the following address:
3800 Swanson Court, Gurnee, IL 60031 Attn: Real Techniques Customer Support